Only by heart can we innovate, and only by competition can we develop
The company will use rich experience and sincere attitude for customers from (tool selection, design, manufacturing, optimization process) to provide a full range of tool services, to help customers get better results
The company adheres to a scientific and rigorous attitude and puts itself in the customer's shoes. For after-sales customer complaints, we uphold that every complaint is the supervision and encouragement of our work. Our after-sales staff will finish the processing within the specified time, do not evade, do not shirk responsibility, and finally give the customer a satisfactory reply
Recently, we launched VIP service for key customers, implemented the strategy of leading service and technology, and strive to achieve zero complaint and zero accident
One to one service: exclusive design, customized for you. Our company can make non-standard tools of all sizes and provide perfect processing scheme according to the requirements of customers, and also solve various problems in the processing of tools
Innovation technology: innovation breaks through stable quality, and implements management and improves efficiency. With the continuous acceleration of the process of world economic integration, our company is facing the trend of "new economy" development and meet new challenges at any time. Therefore, in order to win the market competitiveness, our company continuously strengthens the ability of technology development, constructs and maintains the advantages in the field of cutting tools. The company will launch improved and innovative products to meet the increasingly refined market demand. The company's technology development team focuses on the continuous design and development of tools and the digestion and absorption of technology introduced to obtain high-quality products
Marketing philosophy: to build a business with excellence and win by quality. The company will focus on consumers and have always carried out a series of product sales services according to the requirements of consumers
Customer service: service only starts, and satisfaction does not end. Attitude is the most fundamental issue. Think about the customer, the customer is anxious, and do every detail in the service process carefully
The company will meet the needs of customers with detailed analysis, reasonable arrangement, precise design and perfect concept
Quality assurance: cumulative improvement, towards the improvement of quality, the establishment of quality system, with practical effect. Our company takes testing as a "process" rather than a "post" concept, and constantly completes the testing system. The company has strict testing team and accurate testing equipment to ensure the quality of products. Thus, the zero defect and zero defect in the manufacturing process are improved
The price is reasonable: customer first, and we work hard for your use. In order to ensure the interests of customers are embodied, the company constantly strengthens the after-sales service work, and provides the service tenet of "professional, efficient, standardized and enthusiastic" P>
After sales maintenance: the company agrees with the principle of value chain. That is to say, each link is not independent, but is related to the precision of upstream and downstream. Our company will find a "balance point" before different channels according to the current situation of the tool market, so as to form a reasonable price system to promote customer satisfaction and to make the products reflect their real value
The management of the delivery period: good quality, short delivery time and excellent service are the basic conditions for our company to participate in market competition and seek survival. Our company has a series of perfect systems, such as delivery plan, generation plan, warehouse management, production and delivery management
SHANGHAI RI CHU:021-39908766
RI CHU (SHANGHAI) DIAMOND:021-59102821
188 Jingxue Road, Malu Town, Jiading District, Shanghai
SRRC@shrichu.com
Copyright © SHANGHAI RI CHU TOOL CO.,LTD
RI CHU (SHANGHAI) DIAMOND PRECISION TOOL CO,LTD